Top Gear Rotorua
Summary:
See how Top Gear Rotorua, a top trailer manufacturer in New Zealand, boosted efficiency with WorkGuru. Find out how WorkGuru helped to improve productivity and increased team collaboration.
About the Company
Top Gear Rotorua has been in business since 2005. They started with humble beginnings working on forestry and earthmoving equipment and evolved into one of New Zealand’s preferred enclosed trailer manufacturers.
Their mission is to provide innovative and tailored transport solutions that meet the unique needs of their customers. Leveraging its extensive engineering expertise and in-house design team, Top Gear Rotorua provides a safe and slick towing solution for its broad customer base, which includes professionals, schools, clubs, holidaymakers, and race enthusiasts.
The challenge for Top Gear Rotorua
Before switching to WorkGuru, Top Gear Rotorua used a costing system that did not provide sufficient updates over time and has since retired. As the business grew, the system’s flaws became harder to ignore. Different tasks required workarounds that took too much time.
There was also a need for more flexibility in user roles. Team members often had to rely on the manager to place orders or check job statuses. Double-handling data, like copying product descriptions manually, only added to the inefficiencies.
For Top Gear Rotorua, it was clear: they needed a system that could keep up with their business.
“I’m still learning, but I can see the potential WorkGuru has to make our business run smoother and smarter.”
– Miriam Hewson, Accounts & Development Lead at Top Gear Rotorua
Key Benefits
Faster Invoicing
Clearer Workflows
Better Reporting
Team Independence
The search for a solution
Switching to WorkGuru wasn’t about finding new software for Top Gear Rotorua. It was about simplifying workflows and preparing for growth. Nicholas Sanderson from Thunder Cloud, a trusted WorkGuru partner, made the process easy. He moved their data from their old system and provided hands-on support. Nicholas also tailored the platform to fit their specific needs. “Nick made the transition so much easier. He was always there to answer our questions and make sure we felt confident with the system,” Miriam Hewson shared.
Additionally, Miriam found the WorkGuru Support website invaluable during the onboarding process. Its clear, step-by-step guides and accessible resources empower her to answer her questions.
WorkGuru’s features simplify business operations and improve workflows. Key tools include creating and sending deposit invoices, customising job templates, and generating supplier orders. These tools have allowed her to save time and focus on optimising processes for the future. These new solutions have changed how the team tracks profit margins and manages projects. With real-time insights, it is easy to stay on top of tasks. Flexible invoicing options help Miriam keep things running smoothly and improve daily workflows.
“I’m always thinking about how easy it would be for someone new to step into my role if needed. WorkGuru makes that possible by keeping everything in one place, designed to make tasks faster. The easy-to-use support site made all the difference. Whenever I needed help, it’s right there.”
Miriam Hewson
Accounts & Development Lead at Top Gear Rotorua
The results with WorkGuru
Within six months, WorkGuru transformed how Top Gear Rotorua operates. Using the dashboard and project boards, the team tracks job statuses in real time. This visibility means staff no longer have to rely on management for updates. Now, the team focuses on the tasks in the workshop and makes decisions on its own.
Customisable access levels have empowered employees while maintaining control over critical processes.
Another highlight is the integration with Xero, which simplifies financial management. Now, sending deposit invoices and purchase orders is easier with a click of a button. “I can send a purchase order in seconds, which frees up so much of my day,” Miriam noted. These efficiencies have reduced hours of administrative work each week after setting up all their templates.
“80% of the bottlenecks are gone. The team can now order parts and manage workflows on their own.”
– Miriam Hewson, Accounts & Development Lead at Top Gear Rotorua
Conclusion
Top Gear Rotorua’s experience shows how the right software can transform manufacturing workflows. WorkGuru didn’t just replace WorkflowMax; it made things better. It improved business visibility, removed bottlenecks, and gave the team more independence.
Ready to optimise your business operations like Top Gear Rotorua? Learn more about how WorkGuru can transform your workflow and drive efficiency.
Start simplifying your work today
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