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Projects & Jobs

When the job changes, keep up with it.

Keep the extra work, hours and costs with the job instead of working them out at the end.

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Overview

The quote is where the job started.

Then the customer changes something.

You find something you couldn’t see before.

The drawing gets revised.

The material changes.

Or the job simply needs more work than anyone expected.

That’s normal.

The important bit is keeping track of what changed and what came with it.

What’s inside

What you get

01

Changes against the project

Keep the extra work with the job it belongs to.

02

Additional tasks

Add the work that wasn’t in the original setup.

03

Additional hours

Keep the extra labour visible as the job changes.

04

Additional purchases and costs

Keep what the change actually cost with the project.

05

Documents and conversations

Keep the information around why something changed.

06

Job costing

See what the real job is doing against what you originally expected.

The reality

It’s usually the extras that disappear.

“While you’re here, can you just…”

Sometimes “just” turns into half a day.

The drawing changes.

The work changes with it. So do the hours and materials.

You find something once you’ve started.

You couldn’t have quoted it because nobody knew it was there.

The team does the extra work.

But nobody tells the office what changed.

The customer approved it on the phone.

Three weeks later, everyone remembers the conversation slightly differently.

You get to invoicing and start rebuilding the job from memory.

That’s when the little things get missed.

How it works

Keep the change with the job.

01

Something changes

02

Record what changed

03

Add what comes with it

04

Keep the job current

05

Invoice what you actually did

Capabilities

What it does

Capability

Changes against the project

Keep the extra work with the job it belongs to.

Capability

Additional tasks

Add the work that wasn’t in the original setup.

Capability

Additional hours

Keep the extra labour visible as the job changes.

Additional purchases and costs

Keep what the change actually cost with the project.

Documents and conversations

Keep the information around why something changed.

Job costing

See what the real job is doing against what you originally expected.

Day to day

What does that actually look like?

The customer changes the design.

It’s another eight hours and more material. Keep that change with the job instead of quietly absorbing it into the original work.

You pull the machine apart and find another problem.

Nobody could see it when the estimate was done. Add the extra work and the parts it needs to the repair.

Site conditions aren’t what the drawings showed.

The install needs to change. Keep what happened, what you did about it and the extra work with the project.

It’s time to invoice.

Instead of asking “Wasn’t there some extra work on this?”, you’ve already got the changes with the job.

What you get out of it

What changes

Stop extras disappearing

Keep the additional work visible.

Know what the job has become

Manage the work you’re actually doing, not just what was originally quoted.

See what changes are costing

Extra hours and materials aren’t free just because they weren’t in the first quote.

Give invoicing something to work from

Keep the changes there while they’re fresh.

Keep a better job history

Look back and see what actually happened.

  • Discovered their contract work wasn’t profitable.

    We didn’t wanna pay 100 grand upfront for a program – but then we found WorkGuru.

    Nick Mazzella, Administrator, Frontline Trays & Trailers

Fit

Will it work the way we do things?

“Our jobs change constantly.”

That’s exactly the point.

“We can’t know everything before we start.”

Nobody expects you to. Start with what you know. Keep track of what you find.

“Sometimes it’s only a small change.”

Small changes still take time and material. A few of them across a job can become a decent cost blowout.

“We don’t charge for every little extra.”

That’s your call. But it’s still useful to know what the extra work cost you.

“The customer usually approves things verbally.”

That happens. Keeping the conversation and the work around the project gives you a much better record than relying on everyone’s memory later.

“We do fixed-price work.”

Then knowing what the changes are costing you matters even more.

Works with

Connected features

FAQs

Variations & Changes questions

Can we add work after a project has started?

Yes. Jobs change, and additional work can be added as you go.

Can we track the extra hours that come with a change?

Yes. The real labour going onto the project becomes part of what the job is costing.

Can we keep additional materials against the project?

Yes. Purchases and other job costs can stay with the work they’re for.

Do we have to charge the customer for every change?

No. That’s a commercial decision. Keeping track of it means you know what it cost you either way.

Is this only useful for formal contract variations?

No. Plenty of job changes aren’t formal contract variations. The important part is keeping track of what changed.

Keep the extras from getting lost.

We’ll show you how WorkGuru handles jobs that don’t go exactly as originally planned.