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For marine engineering and service businesses

Job Management Software for Marine Engineering

Keep vessel repairs, refits and service jobs tied to the right people, parts, outside work and costs.

  • Local support, based in Brisbane
  • Built for marine engineering
  • No lock-in contract

The reality

Marine jobs have a habit of getting bigger once you start.

No two jobs are exactly the same, but a few problems come up again and again.

You find more once you open it up.

The original issue is only part of the job.

Access takes time.

A simple repair can mean hours just getting to the part.

Parts are not always local.

A component can take days or weeks to turn up.

Several trades touch the same vessel.

Mechanical, electrical, fabrication and outside specialists all need to roll back to one job.

The owner wants the vessel back.

There is always pressure on the finish date.

Refits change as they go.

The scope grows once the vessel is apart.

How it runs

Keep the job together from start to finish.

Same job record from the first quote through to the invoice. Nothing gets re-entered and nothing gets left in someone’s head.

01

Take the job in

02

Estimate what you can

03

Inspect and open it up

04

Update the scope

05

Order parts

06

Do the repair or refit

07

Check time and costs

08

Finish and invoice

Proof

What it looks like in a real workshop

We are adding stories from marine engineering and service businesses. In the meantime, see how workshops like yours run WorkGuru.

Why marine engineering and service businesses choose WorkGuru

Know what is going on with the job.

Marine work mixes repairs, refits, field work and bought-in parts. WorkGuru keeps the hours, purchases and changes on the vessel job so you can see what it is actually taking.

What did we find once we opened it up?

Keep the extra work with the job.

Are the parts here?

See what is ordered and what is still outstanding.

Who has worked on the vessel?

Keep all the labour on the same job.

What is holding it up?

See whether the delay is parts, approval or another trade.

What did the job really cost?

Compare the original allowance with reality.

The tools you will actually use

Key features marine engineering and service businesses use

Every one of these has its own page. Follow the link if you want the detail on how it works.

Quoting / Estimating

Put down what you expect the job to need before you start.

Jobs

Keep the important information about the job together.

Scheduling

See what is coming up, what is underway and what is waiting.

Timesheets

Get the team’s hours onto the jobs they actually worked on.

Purchasing

Keep what you buy against the job it was for.

Job Costing

See what you allowed for and what the job is actually costing.

Automations

Handle the reminders, approvals and handovers that are easy to forget when things get busy.

Reporting

Look back at jobs and see what actually happened.

Fit

Will it work for the way we do jobs?

Fair question. Every business does things a little differently. These are the questions that usually matter most.

“We do work on site and on the vessel.”

That is fine. Keep field and workshop time against the same job.

“We cannot know the final scope at the start.”

That is normal. Start with what you know and add to it.

“We use lots of specialist subcontractors.”

Keep their costs with your own labour and parts.

“Some jobs are tiny and some are full refits.”

Use the level of detail each job needs.

Where it pays off

What marine engineering and service businesses use WorkGuru to fix

Each of these is a job to be done rather than a feature. The chips show the parts of WorkGuru doing the work.

Job Visibility

See where every job is up to without walking the floor or chasing someone for an update.

Labour Cost Tracking

See the hours that went on each job, and what those hours cost you.

Job Cost Control

Watch costs against the quote while the job is still running, not after it has been invoiced.

Workshop Scheduling

Put work in front of the right people in the right order, and move it when things change.

Project Purchasing

Keep supplier orders and bought-in parts against the job they belong to.

Faster Invoicing

Invoice off what was recorded on the job, so nothing gets missed and nothing sits waiting.

Integrations

Keep using the systems you already have.

You do not need to replace your accounting or ERP system just to get the jobs under control. WorkGuru handles the job side – quoting, scheduling, timesheets, purchasing and job costs – and connects with the other systems you use.

FAQs

Questions marine engineering and service businesses ask

We work on site, on the vessel and in the workshop. Can all three go on one job?

Yes. Time records against the project or task rather than a location, so workshop work, wharf-side work and work aboard all accumulate on the same job. That is usually what you want commercially, because the customer is buying one repair. Where you need the split — and marine businesses generally do, because attending a vessel costs substantially more per hour than working in your own shop — separate tasks give you it without splitting the job.

We cannot know the scope at the start. How does that work?

Open the job with what is known, record the investigation, and extend as the scope becomes clear. Marine work is diagnostic more often than it is specified, and the assessment itself is real chargeable work. The businesses that struggle commercially are usually the ones giving that assessment away as part of winning the job, without ever measuring what it costs them. The measurement is the point here rather than the billing. You may well decide to keep absorbing inspection time because it wins work and the relationship justifies it — that is a legitimate commercial choice. What you cannot do is make that choice sensibly without knowing that it amounts to, say, six hundred hours a year. Recording it against the job is how the decision becomes deliberate instead of habitual.

We use a lot of specialist subcontractors. Can we keep them on the job?

Yes, as project purchases. Electrical, hydraulics, refrigeration, rigging, coatings and survey work land on the same job as your own labour. On a refit the subcontract content frequently exceeds internal labour, and a job that only counts your own hours is not telling you anything useful about the result. The margin question on subcontract work is also different from the margin question on your own labour. Your own hours are a capacity decision — you have the fitters whether or not this job uses them. Subcontract hours are a direct cost that only exists because you took the work, which means a job heavy in subcontract content needs a different markup to produce the same contribution. Seeing the split at job level is what makes that distinction available when you are quoting the next refit.

Some jobs are tiny and some are full refits. Can both work?

Yes, with different amounts of detail. A half-day service call needs a customer, some hours and a couple of parts. A refit needs stages, purchase orders, subcontractors, documents and a schedule. Keeping both in one system is what lets you see the whole workload, and it usually reveals that the small jobs consume more coordination time than anyone had counted. The small-job problem in marine services is specific: the travel and the access are the same whether the work takes an hour or a day, so a half-day attendance can carry most of the cost of a full one. Businesses that run a lot of them often find the minimum charge has not moved in years while fuel, wages and vehicle costs have. You cannot see that without job-level cost on the small work, which is exactly the work least likely to get recorded.

Can we keep vessel history?

Asset management can hold the vessel context so work connects to the boat as well as the owner. In marine services this is genuinely valuable, because vessels change hands and the useful history belongs to the hull rather than the customer. Knowing what was done, when and with which parts is often the difference between diagnosing a recurring fault and chasing it again.

Can we handle survey and compliance documentation?

Keep it with the job as project documents — survey reports, certificates, photographs and condition records. Marine work generates documentation that matters years later, and attaching it to the job is what makes it findable when it is needed. The photographs are worth treating as seriously as the certificates. Condition on arrival is the single most disputed fact in marine repair, and a set of photographs taken before work started, attached to the job rather than sitting on a phone, settles most of those disputes before they develop. The same applies at completion.

Can we schedule around slipway or berth availability?

Work Areas can represent a slipway, a hardstand, a berth or a workshop bay, and work is scheduled against them. For marine businesses the physical constraint is usually the binding one — you can hire another fitter far more easily than you can create another slip — so scheduling against it is what makes the plan realistic. It also changes how you price. When the slip is the scarce resource, the relevant question about a job is not what margin it makes but what margin it makes per day of slip time, and a profitable job that occupies the hardstand for three weeks may be worse for the business than two smaller ones that do not. That comparison is only available if the occupancy is recorded somewhere alongside the cost.

How do we handle work that turns out to be much bigger than expected?

Keep it on the same job and let the record accumulate. What starts as a service frequently becomes a rebuild once opened up, and the value of the running record is that you can show the owner how it developed rather than presenting a revised number with no history behind it. The alternative — closing the original job and opening a new one for the real scope — feels tidier and costs you the story. Owners rarely object to a job growing when they can see each step and when they were told at the time. What they object to is a final figure several times the estimate, delivered at the end, from a business that appears to have known for weeks. Keeping it on one job is partly a costing decision and mostly a relationship one.

Does WorkGuru replace our accounting system?

No. It runs the operational side and connects to accounting for invoicing and bills. For marine services the practical gain is being able to separate results — vessel attendance against workshop work, refits against service calls — which is normally where the assumptions about what is profitable turn out to be wrong. Marine businesses tend to carry a belief about which part of the operation subsidises which, usually formed years ago and never tested. The common version is that refits pay for everything and service work is a nuisance kept on for the relationships. About as often the reverse is true: the service work is billed at a rate that reflects scarcity, and the refits are absorbing subcontractor overruns nobody has ever added up. The only way to know which applies to you is to cost them apart.

See how WorkGuru would work for your marine engineering business.

We will show you how WorkGuru handles the jobs, and you can decide if it fits the way you work.