Watershed Group NZ
Summary:
Watershed Group NZ, a property and asset management leader, struggled with complex invoicing and stock control across its divisions. After implementing WorkGuru, the company improved its operations. It speeded up invoicing and improved stock management while empowering its team with flexible access and reporting tools.
About the Company
Watershed Group NZ has been helping businesses, councils, and schools manage their properties and projects in New Zealand for nearly twenty years. They specialise in property management, maintenance, long-term planning, and aquatics consultancy. The team works closely with clients in the education and government sectors.
The company offers services across New Zealand, with offices in Auckland, Tauranga, Palmerston North and Christchurch. It aims to make facilities run smoothly, look great, and stay cost-effective. Known for its expertise and hands-on approach, Watershed has built a strong reputation as a trusted property and asset management partner.
The challenge for Watershed Group NZ
Managing operations at Watershed Group NZ was no small task. Their business combines project and property management, long-term planning, and product manufacturing—each with unique invoicing needs. Previously, their system struggled to handle complex workflows, particularly for stock management and reporting.
The lack of clear data made tracking profitability and making informed decisions difficult.
Additionally, their invoicing process was complicated, requiring significant manual data entry. “If we can’t bill clients properly, we don’t have a business,” Mark emphasised. These challenges worsened because of a disjointed system. It made managing user permissions and keeping up with growing needs difficult.
“Our stock management was horrendous. We knew we were making money, but we didn’t know on which products.”
– Mark Twomey, CEO at Watershed Group NZ
Key Benefits
Faster Invoicing
Better Stock Tracking
Simpler Workflows
Team Empowerment
The search for a solution
Watershed Group NZ needed a system to handle its unique operations across multiple divisions. From managing properties to tracking stock and profitability, their workflows required a flexible and intuitive platform. With WorkGuru, they found a solution that could bring everything together.
The team rolled out WorkGuru in March 2024, perfectly timed with the start of their financial year on April 1st. This gave them a clean slate to migrate data and adjust without disrupting their operations. Involving tech-savvy employees early in the process ensured a smooth transition and quick adoption.
One feature that stood out was WorkGuru’s seamless integration with Xero. This connected their accounting and financial processes in real-time, reducing manual work and aligning everything in one place. Another major win was the flexibility in user permissions. Employees now had access tailored to their roles, cutting out the all-or-nothing approach they dealt with before.
“What sold us on WorkGuru was how responsive the team was and their willingness to work with us to meet our needs. And the flexibility of the app has been a huge benefit. It lets us direct work more efficiently and empowers people to do more.”
Mark Twomey
CEO at Watershed Group NZ
The results with WorkGuru
Since adopting WorkGuru, Watershed Group NZ has seen a big transformation in its work. Invoicing, one of its most critical processes, is now faster and easier. With easy workflows and better tools, it saves two to three days every month. WorkGuru ensures their invoicing runs smoothly and on time.
Stock management, another pain point, has also improved. Real-time tracking gives the team clear insights into which products drive profits, allowing them to make faster decisions.
The flexibility of WorkGuru has changed how the team works. Employees now manage their tasks independently, without constantly relying on managers. This has reduced bottlenecks and made daily operations much smoother.
WorkGuru’s reporting tools have been a game-changer. The team can easily track performance, analyse data, and spot opportunities for improvement. It’s helped them make smarter decisions and focus on what matters most.
“It’s sped up our invoicing by two to three days each month. That’s a huge difference for us.”
– Mark Twomey, CEO at Watershed Group NZ
Conclusion
Watershed Group NZ’s journey with WorkGuru highlights the power of finding the right tools to address unique business challenges. With streamlined workflows, real-time insights, and flexible tools, the team has gained the confidence to tackle their operations head-on and focus on what matters most.
For businesses like Watershed Group NZ, WorkGuru is more than software—it’s a partner in building a more efficient and sustainable future. Try the software with your 14-day trial for free and see the difference.
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