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Cossill & Webley

Summary:

Read how Cossill & Webley, a civil engineering company, improved their project management and invoicing processes using WorkGuru. This case study analyzes the challenges faced while managing large-scale infrastructure and land development projects with complex billing structures and how WorkGuru's tailored solution helped them overcome them.

About the Company

Cossill & Webley is a leading civil engineering firm in Perth and Melbourne. With a team of 60 skilled professionals, the company specialises in infrastructure and land development projects, including creating long-term, master-planned residential communities. Cossill & Webley maintain rigorous time and cost-tracking practices to ensure financial stability and operational efficiency.
Cossill & Webley

The Challenge For Cossill & Webley

Before the introduction of WorkGuru, Cossill & Webley were grappling with an inefficient system. They relied heavily on Excel for invoicing and managed timesheets through separate systems, which were not integrated with their project management tools. This disjointed approach was increasingly inadequate as the company grew and handled more complex, multi-decade projects. Theo Tham, an associate at the firm, recognised the need for a more sophisticated system to accommodate their unique invoicing structure, often based on percentage rates of construction costs rather than fixed hourly rates or short-term project fees.
"We had an internal objective to modernise our accounting systems; our previous systems weren’t cutting it as we expanded and became more sophisticated."

- Theo Tham, Associate

Key Benefits

Enhanced Efficiency
Custom Solutions
Improved Profitability
Client Satisfaction

THE SEARCH FOR A SOLUTION

How WorkGuru Helped Engineers Cossill & Webley Banish Excel Invoices
After exploring various systems and finding them lacking, Cossill & Webley adopted WorkGuru, attracted by its potential for customisation to meet their needs. In mid-2020, they implemented the platform, following extensive consultations with WorkGuru's founders, who had initially engaged with the company through the partner The Rype Group. This background helped them tailor WorkGuru to integrate seamlessly with cloud-based accounting software like Xero and manage the complex invoicing and timesheet requirements of Cossill & Webley.
"A lot of the other solutions on the market were based purely on hourly rates or short fixed-sum commissions. However, many of our fee agreements are based on a percentage rate of the construction costs. It was tough to find a system that accommodated this cost tracking and invoicing structure."
Theo Tham
Associate at Cossill & Webley

THE RESULTS WITH  WORKGURU

"With WorkGuru, we have access to every aspect of our projects. This level of detail and control is crucial for delivering exceptional service to our clients. Our clients have noticed the improvements. Faster response times and precise billing have solidified our reputation and propelled our business growth."

 - Theo Thang, Cossill & Webley
Since integrating WorkGuru, Cossill & Webley have seen transformative changes across their business operations. The platform's management tools have streamlined administrative tasks, improving financial management and operational efficiency. WorkGuru's accurate and timely tracking enhances project profitability monitoring, allowing real-time adjustments to maintain cash flow and budget alignment on long-term projects. Theo stated, "WorkGuru has revolutionised our financial workflows, ensuring that we can track project profitability in real-time and adjust our strategies accordingly".

Efficient operations have freed up staff to focus on higher-value activities such as client service and project management. This has increased productivity and improved project visibility and control, making project details easily accessible.

WorkGuru's project management and billing system has boosted client satisfaction by increasing reliability and accuracy. The software enables the firm to respond quickly to requests and handle complex billing arrangements, leading to more referrals and potential growth.

Conclusion

The collaboration between Cossill & Webley and WorkGuru exemplifies how custom software solutions can transform business operations, particularly in industries with complex project management needs. WorkGuru has improved Cossill & Webley's operational capabilities and helped them succeed.
Are you interested in optimising your engineering firm's project management? Contact WorkGuru today to learn how our platform can be tailored to your needs and help streamline your operations.

businesses who use workguru, love it

We love the ability to customise many of the features to suit our business and it has definitely had a positive impact on our understanding of what jobs make us money and what jobs don’t.
Rhiannan
Fortuna Straightline Engineering
We love the ability to customise many of the features to suit our business and it has definitely had a positive impact on our understanding of what jobs make us money and what jobs don’t.
Rhiannan
Fortuna Straightline Engineering
We love the ability to customise many of the features to suit our business and it has definitely had a positive impact on our understanding of what jobs make us money and what jobs don’t.
Rhiannan
Fortuna Straightline Engineering