Hydromech Hoist and Crane

Summary:

Discover how Hydromech Hoist and Crane transformed its operations with over 45 years of industry leadership in building, repairing, and maintaining cranes and hoists by digitising decades of valuable records and streamlining project management using WorkGuru.

About the Company

Hydromech Hoist and Crane Pty Ltd provides bespoke solutions for the hoist and overhead crane industry. Known for its rapid response to customer needs across Australia, Hydromech has built a reputation for excellence in service and innovation.

The Challenge For Hydromech Hoist and Crane

Upon assuming leadership at Hydromech Hoist and Crane, Michael Leeds faced the daunting task of modernising a 45-year-old record-keeping system. The existing system, heavily reliant on outdated paper records and fragmented digital entries, proved inadequate in a fast-paced industry where quick access to accurate and comprehensive information is critical.

Michael quickly realised that the delay in accessing crucial historical data on projects and equipment was inconvenient and a significant operational hurdle with potentially grave consequences. This inefficiency was particularly problematic during emergency breakdown services, where delays in speed and accuracy could jeopardise client satisfaction and safety.

The company's inability to swiftly pull detailed project histories and verify the availability of necessary parts often resulted in delayed responses to client emergencies—a situation that Hydromech could no longer afford.
"If someone has a breakdown, they can't wait three days for a quote," Michael explains."Thanks to WorkGuru, we can now act quickly and with certainty."
Delays strained client relationships and hurt the company's ability to compete. The company needed a solution to integrate decades of business intelligence into an accessible format.

“We'd put off trialling software as there were none that could track time and stock. WorkGuru was the only option that fit our business requirements."

- Michael Leeds, General Manager

Key Benefits

Customer Service

Inventory Management

Operational Efficiency

Historical Data Integration

THE SEARCH FOR A SOLUTION

Michael spent six months searching for the right technology to preserve his company's rich history and improve operational efficiency. Eventually, he decided to go with WorkGuru, as it was the only platform that offered a comprehensive suite of tools tailored explicitly to Hydromech's needs. WorkGuru easily integrated project management, CRM, and asset management into one platform, enabling a digital transformation aligned with Hydromech's operational goals. The software's ability to customise and adapt was crucial, as it ensured that all historical data was digitised and made readily accessible

"We can integrate our 45-year history into a modern solution, which takes time, but the value is incomparable. WorkGuru saves us over and over again on stock and staff time, plus we get so much visibility over what’s happening, which helps us save too."

Michael

Hydromech Hoist and Crane Pty. Ltd.

THE RESULTS WITH WORKGURU

“Before WorkGuru, we might not have realised we already had $50,000 worth of stock and ordered more unnecessarily. WorkGuru has given our team the right tools to manage their projects more effectively. Everything from time tracking to project management is simpler and faster, which has been a game-changer for us.”

- Michael Leeds, Hydromech Hoist and Crane Pty. Ltd.

WorkGuru has transformed Hydromech Hoist and Crane operations. For instance, real-time inventory tracking has reduced orders by 100%, significantly improving the company's bottom line. The integrated timesheets, stock control, and project management into a single platform streamlined their administrative processes, resulting in 5 hours of reduced time savings.

Integrated timesheets, stock control, and project management into a single platform streamlined their administrative processes. The new paradigm enabled the team to concentrate on core business activities, resulting in significant time savings and increased productivity.

Furthermore, the ability to swiftly access comprehensive project records and up-to-date inventory data has improved Hydromech's ability to respond to customer inquiries and crises. This significant improvement in customer service has strengthened the company's relationship with clients and made Hydromech a trustworthy service provider.

Since 2019, Hydromech has chosen WorkGuru as its job management software. It has not only saved on administrative costs but also seen an increase in profitability. The platform's comprehensive financial health overview has enabled more informed strategic decision-making, setting Hydromech on a path of sustained growth and operational excellence. This strategic modernization with WorkGuru has been a significant achievement for Hydromech, and they believe it can bring similar growth opportunities for your business as well.

Conclusion

The strategic modernisation of Hydromech Hoist and Crane with WorkGuru has revitalised the company’s operations and client servicing capabilities. Today, Hydromech is a model of efficiency and responsiveness, equipped to face the future with robust tools supporting their legacy and innovative aspirations.

Ready to experience similar transformational changes? Get your free trial today. We'll show you how our solutions can enhance your business operations. We look forward to helping you on your digital transformation journey!

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Hydromech Hoist and Crane

About the Company

The Challenge For Hydromech Hoist and Crane

Key Benefits

THE SEARCH FOR A SOLUTION

THE RESULTS WITH WORKGURU

Conclusion

businesses who use workguru, love it

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