CPM Engineering

Summary:

Discover how CPM Engineering, one of Queensland’s leading metal fabrication and manufacturing facilities, improved visibility, communication, and their systems by adopting WorkGuru. When their previous software was discontinued, CPM transitioned to WorkGuru for its seamless Xero integration, live job tracking, and user-friendly design.

About the company

Founded in 2005 by Jason McPherson, CPM Engineering (Complete Precise Manufacturing) has grown from a two-man maintenance team into a full-scale engineering and fabrication company employing over 35 professionals.

Operating from Gympie, Queensland, CPM provides metal fabrication, machining, surface treatment, and hydraulic services to clients in the oil, gas, and mining industries.

The challenge for CPM Engineering

Before CPM’s previous management system was discontinued, the business was already struggling with poor support from their provider. When issues arose, they couldn’t get them resolved quickly, leading to ongoing frustration and delays. This lack of reliable support made it critical for CPM to find a modern, all-in-one platform that not only integrated with their financial software but also provided dependable assistance.

"With our old system, if you had a problem, you just had to sit and wait until someone got back to you. With WorkGuru, you can pick up the phone, talk to someone, and get issues resolved quickly."

- Sean Dixon, General Manager, CPM Engineering

Key Benefits

Improved Professionalism

Time Savings & Efficiency

Reduced Admin Workload

Scalability

The search for a solution

When CPM started looking for a new system, the team just wanted something that worked - something simple, straightforward, and easy to use (without costing "an arm and a leg") They needed a platform that could handle live tracking, time recording, project management, and with support they could actually rely on.

WorkGuru delivered exactly that. It’s easy to pick up - most of the team were confident using it within about ten minutes. Moving from paper timesheets to digital job tracking gave them live visibility and cut down a lot of admin.

“The personal approach of the WorkGuru team, including site visits and direct access to contacts like Tony (one of the co-founders of WorkGuru), provided a more personal and accessible support experience compared to larger companies. The last program you couldn’t talk to anyone, having being able to talk directly with the guys at WorkGuru is worth the money alone”.

Sean Dixon

General Manager, CPM Engineering

The results with WorkGuru

Since implementing WorkGuru, CPM has experienced smoother operations, reduced admin effort, and greater confidence in their real-time job data.

Sean explained that the live tracking functionality gives management project visibility within about an hour, which has significantly reduced the timesheet entry workload.

Staff clock in and out directly from their workstations using their phones, marking a shift from paper-based to digital job tracking. This transition has made WorkGuru a core part of the business’s daily workflow.

“It’s been part of professionalising our service and the way we operate”

- Sean Dixon
General Manager

Conclusion

For CPM Engineering, WorkGuru has become a reliable tool that helps the team work more efficiently and stay on top of their projects. What started as a search for a simple replacement has grown into a system that gives the business better visibility and makes day-to-day management easier.

As Sean Dixon put it, “WorkGuru has continuously evolved with constant development and improvements, which instills confidence in the product.”

Are you ready to transform your business operations like CPM Engineering? Contact us to schedule a free trial today and discover how WorkGuru can help you achieve operational excellence and drive business growth.

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