FWR faced significant challenges with its previous job management software, WorkflowMax by Xero. The system's limitations included inefficient manual data entry for clock-in/clock-out, inadequate purchase capability, and an inability to allocate purchases or track jobs effectively. These issues led to operational inefficiencies.  

The software's limited project tracking capabilities made monitoring ongoing projects' progress and costs difficult. This often led to budget overruns and resource misallocation, further straining the company's operational efficiency. Manual tracking and updating project details consumed valuable time and effort, diverting focus from more critical tasks.

After an exhaustive search for a better job management tool, FWR chose WorkGuru for its exceptional functionality, affordability, and user-friendliness. The implementation process was internal, led by Michael Davis, and involved extensive training for the FWR team. WorkGuru’s comprehensive set of tools for inventory management, customer relationship management, and real-time operational support provided the perfect solution to their challenges.

During our interview, Arron revealed that he was initially apprehensive about trying out new software, as many of them required training to be used to their full potential. However, after the trial, he was pleasantly surprised about how easy and user-friendly the interface was. This led to quick adoption across the company, significantly improving daily operations and overall efficiency.