Hyserve Hydraulics & Controls


Hyserve, a top designer and manufacturer of industrial hydraulic systems, improved project management and efficiency by adopting WorkGuru. The case study outlines the challenges faced with the previous system and how switching to WorkGuru in August 2023 has brought significant benefits.

About Hyserve

Hyserve operates from an 11,000-square-foot base in Gateshead, England, where it designs, assembles, and delivers large-scale, complex hydraulic systems. 

They serve industries like marine, renewable energy, oil and gas, and general processing. Hyserve is known for high-quality hydraulic servicing, providing leak-free and efficient hydraulic connections for industrial and offshore applications.
Hyserve -Case Study Project Management

The Challenge For Hyserve

Before joining WorkGuru in August 2023, Hyserve used WorkflowMax. While it worked for a while, it soon fell short. The previous system was inefficient because it had limitations in tracking profitability and managing invoicing.

As Hyserve grew, they began to notice the limitations of WorkflowMax more and more. Extracting the necessary financial reports required creating multiple complex documents, making it time-consuming and frustrating. The financial summaries were complicated and often took up five or six pages, making it difficult for the team to get a clear picture of their profitability. This inefficiency highlighted the need for better decision-making and project tracking, leading to improved financial management.
"Our old system was clunky, costly, and a nightmare for reporting. It couldn't keep up with our need to track project profitability and handle invoicing." 

- Jerome Dardillac, Managing Director

Key Benefits

Time Savings
Accurate Timesheets
Simplified Inventory
Financial Clarity


Hyserve Case Study
Hyserve needed a system compatible with Xero and capable of evolving with the company. After evaluating several options, WorkGuru stood out due to its customisation capabilities and seamless integration with existing workflows within its accounting software. 

Karen Rolph, the Office Manager, led the implementation process. She exported data from WorkflowMax, gradually transitioned to WorkGuru, and trained the team. Karen's IT skills and seamless integration with Xero ensured a smooth transition for everyone. The phased rollout allowed the team to adapt without disrupting ongoing projects. "We started with a couple of projects on WorkGuru and slowly brought everyone on board. It was a smooth transition, much to our relief", said Jerome.
"We didn't want to overhaul our entire system. WorkGuru's compatibility with Xero and the ease of custom implementation made it the perfect fit for us"
Jerome Dardillac
Managing Director at Hyserve


"We saved 60 hours per month on entering timesheets thanks of using WorkGuru."

- Karen Rolph, Office Manager at Hyserve
Since using WorkGuru, Hyserve has seen significant improvements. Moving from paper to digital timesheets made their operations more efficient and productive. Real-time tracking features have enabled Hyserve to monitor job profitability and adjust budgets more accurately.

WorkGuru's integration with inventory systems has simplified stock sales and dispatch processes, eliminating the need for manual entries and reducing errors. Jerome emphasised, "The flexibility and usability of WorkGuru's reporting tools have given us a clear picture of our operations. The support team has been key to ensure continuous improvement and adaptation to our needs."

These changes have gone beyond operational efficiency. Real-time project profitability tracking has transformed Hyserve's financial management, helping them make better strategic decisions. The change has made their processes more efficient and increased their profits.


Hyserve's experience with WorkGuru shows how the right project management software can revolutionise operations, especially for complex, large-scale projects. With scalable features and dedicated support, WorkGuru has met Hyserve's immediate needs and positioned them for sustained growth and long-term success.

Find out how WorkGuru can transform your project management by streamlining operations and boosting profitability. Learn more about our solutions for engineers and large-scale manufacturers today.

businesses who use workguru, love it

Before WorkGuru, we might not have realised we already had $50,000 worth of stock on hand and ordered more unnecessarily. Thanks to WorkGuru, our operations are smoother, our team is better equipped, and our clients are happier. It’s a win-win for everyone involved.
Hydromech Hoist and Crane
We love the ability to customise many of the features to suit our business and it has definitely had a positive impact on our understanding of what jobs make us money and what jobs don’t.
Fortuna Straightline Engineering
A lot of apps do one thing really well but could never do everything we needed. WorkGuru is just different...Things are just where you'd expect them to be. The whole platform is super intuitive. We've always felt that WorkGuru has our back. I'd happily give them a 10/10 for customer service.
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