Integrated Water Management (iH2OM)

Summary:

The story of iH2OM is a powerful testimony to the incredible potential of technology and innovation. As a leader in the water treatment industry, their journey with WorkGuru serves as an uplifting example for businesses in all fields. This narrative showcases iH2OM's unwavering commitment to excellence and shows how digital transformation can unlock new levels of growth and scalability.

About the Company

Since its inception in 2011, Integrated Water Management (iH2OM) has been at the forefront of the water treatment industry. Its mission is to create innovative and tailored solutions for clients in Australia, Asia, and New Zealand.

They specialise in wastewater, cooling water, boiler water treatment, advanced water treatment, potable water clarification, and disinfection services, iH2OM has been a trusted partner in many sectors.

Integrated Water Management (iH2OM) - WorkGuru

The Challenge For IH2OM

As Integrated Water Management grew, it encountered operational complexities threatening its trajectory towards enhanced profitability and scalability. Maria Kambouris, a central figure in iH20M's story, shared insights into the frustrations of managing a multifaceted business with tools that were no longer fit for purpose.

Before moving with WorkGuru, the company used Reckon software for accounting. However, it was unsuitable for its fast-paced, multidimensional business, leading to a pressing need for a more robust and integrated system.

“Our previous system just wasn't equipped to handle the demands of managing a complex and fast-growing business.”

- Maria Kambouris, Director

Key Benefits

Enhanced Efficiency

Real-time Stock Monitoring

Optimised Inventory

Improve Customer Service

THE SEARCH FOR A SOLUTION

iH2OM turned to WorkGuru, a solution recommended by its accountants and facilitated by The Rype Group. WorkGuru offers a comprehensive set of tools for inventory management, customer relationship management, and real-time operational support. This solution provided the company with the robust and integrated system it needed.

The introduction of WorkGuru was a big step forward for iH2OM. The integration process involved a detailed look at their current processes to find areas for improvement. Both teams worked closely together to make the transition seamless. WorkGuru provided them with thorough training on data entry, retrieval, report creation, and effective collaboration so they'd be all set to use the platform fully.

"WorkGuru provided a comprehensive set of tools for inventory management, customer relationship management, and real-time operational support. Their support and training programs have transformed our operations, allowing us to focus more on growth and less on daily challenges.”

Maria Kambouris

Director at Integration Water Management (iH2OM)

THE RESULTS WITH WORKGURU

"We needed stock monitoring and CRM capabilities in the new software, and WorkGuru provided it in one platform. And WorkGuru's help desk was with us throughout the transition. We needed a help desk that we could rely on."

- Maria Kambouris, Director at iH2OM

Implementing WorkGuru has changed how iH2OM does business. The platform's capabilities have given them unprecedented control and efficiency across all its operations. With real-time monitoring and reporting, the company can quickly spot and deal with issues, cutting downtime and boosting productivity. WorkGuru's advanced inventory management tools have helped iH2OM optimize stock levels, cut waste, and improve its supply chain.

The implementation of WorkGuru emphasised the importance of reliable support and the value of a system capable of handling multiple processes simultaneously. WorkGuru's local support and comprehensive training programs significantly shifted towards a more efficient operational framework for iH2OM.

The team is now better equipped to manage projects and workflows more efficiently. The new software has enabled them to identify and address issues with their customers quickly and improve their customer service. The transition to WorkGuru has been a success and has helped position iH2OM for continued growth and success in the future.

Conclusion

The story of iH2OM is a powerful testimony to the incredible potential of technology and innovation. As a leader in the water treatment industry, their journey with WorkGuru serves as an uplifting example for businesses in all fields. This narrative showcases iH2OM's unwavering commitment to excellence and shows how digital transformation can unlock new levels of growth and scalability.

Let WorkGuru help your business with cutting-edge solutions. Contact us for tailored solutions to improve your business operations. Schedule a free trial today to experience the benefits we have brought to SMBs worldwide.

businesses who use workguru, love it

Before WorkGuru, we might not have realised we already had $50,000 worth of stock on hand and ordered more unnecessarily. Thanks to WorkGuru, our operations are smoother, our team is better equipped, and our clients are happier. It’s a win-win for everyone involved.

Michael

Hydromech Hoist and Crane

We love the ability to customise many of the features to suit our business and it has definitely had a positive impact on our understanding of what jobs make us money and what jobs don’t.

Rhiannan

Fortuna Straightline Engineering

A lot of apps do one thing really well but could never do everything we needed. WorkGuru is just different...Things are just where you'd expect them to be. The whole platform is super intuitive. We've always felt that WorkGuru has our back. I'd happily give them a 10/10 for customer service.

Nolan

Conveyor Belt Company

Integrated Water Management (iH2OM)

About the Company

The Challenge For IH2OM

Key Benefits

THE SEARCH FOR A SOLUTION

THE RESULTS WITH WORKGURU

Conclusion

businesses who use workguru, love it

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